Effective Date: 15.08.2025

At Grit Events (An initiative of Grit Holdings Limited. CRN 16635562) (“we,” “our,” or “us”), we are committed to safeguarding the privacy and security of our clients, participants, and website visitors. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, services, and activities.

By using our services or engaging with our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following personal data when you engage with our services or use our website:

• Personal Information: This includes your name, contact details (email address, phone number), business details (company name, job title), and any other details provided during booking or event arrangements.
• Health Information: In the case of arranging activities for care home residents, we may collect sensitive health information (such as mobility or medical conditions) to tailor activities safely. This data is handled with extra care and in compliance with data protection laws.
• Usage Data: We collect technical data about your use of our website, such as your IP address, browser type, device type, pages visited, and time spent on our site, to help improve user experience and for analytics purposes.
• Payment Information: When booking events or services, we may collect payment details, which are processed securely through third-party payment processors. We do not store your payment information.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To provide our services: This includes arranging team-building activities, care home resident activities, and any other related events or services.
• To communicate with you: This includes responding to inquiries, sending event updates, marketing materials, and other communications relevant to our services. You can opt out of marketing communications at any time.
• To improve our services: We may use feedback or usage data to enhance our offerings, improve website functionality, and better serve our clients.
• To comply with legal obligations: In certain cases, we may be required to retain or share data to comply with applicable laws, regulations, or legal processes.

3. Legal Basis for Processing Your Data

Under the UK GDPR, we process your personal data based on the following lawful grounds:

• Consent: Where you have provided explicit consent for us to collect and use your data (e.g., for marketing communications).
• Contractual necessity: To provide you with our services and fulfil our contractual obligations with you.
• Legal obligation: If required to comply with applicable laws, such as health and safety regulations for care home activities.
• Legitimate interests: To improve our services and ensure a good user experience on our website.

4. Sharing Your Information

We may share your personal information in the following situations:

• Service Providers: We may share your information with trusted third-party providers who help us deliver our services (e.g., payment processors, event logistics providers). These providers are required to protect your data and only use it for specified purposes.
• Legal Compliance: If required by law, we may share your data with regulatory bodies or law enforcement.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred as part of the transaction.

5. Data Security

We take the security of your personal data seriously. We use appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no security system is entirely impenetrable, and we cannot guarantee complete security.

6. Your Rights

Under UK data protection laws, you have the following rights regarding your personal data:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
• Right to Restrict Processing: You can request that we limit the processing of your personal data under specific circumstances.
• Right to Object: You can object to our processing of your data for certain purposes, including direct marketing.
• Right to Data Portability: In certain cases, you may request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@gritevents.co.uk

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about how you interact with our website. These help us enhance your experience, analyse site usage, and personalise content.

You can control cookie settings through your browser. However, disabling cookies may affect the functionality of some parts of the website.

8. Third-Party Links

Our website may contain links to third-party websites, such as partner companies or services. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal data.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us, and we will take steps to remove the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal obligations. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

Grit Events
Email: info@gritevents.co.uk
Phone: +44 07474595968
Address: 126a, Merryoak Road, Southamapton, UK, SO19 7QN